“Every student with additional needs should receive individualised support that reflects our inclusive values whilst ensuring consistent quality across all staff interactions.”
School leaders want to create genuinely personalised support for students with SEND that reflects their school’s inclusive philosophy and proven approaches. The aspiration is for every staff member to confidently provide appropriate support that serves individual student needs whilst maintaining consistency with the school’s established inclusive practices and strategic priorities.
The Challenge
Individual Plans That Don’t Translate to Consistent Practice
SEND students often have excellent support plans on paper, but implementation varies dramatically across different staff members and contexts. This creates:
- Inconsistent support delivery where students receive different approaches to their needs depending on which teacher or support assistant they work with.
- Generic interventions that don’t reflect the school’s understanding of what works for individual students within their specific context and community.
- Staff anxiety when supporting SEND students because they lack confidence in applying individual plans effectively in real classroom situations.
- Lost progress when students move between year groups or when staff change, with new team members unable to access proven approaches that have worked.
- Compliance focus rather than impact focus, with energy spent on paperwork rather than effective support that enables student success.
How AskArk
Was Used
Custom SEND Support Ask Created and Available to All Staff
The school built upon AskArk to create a Custom Ask that captures their inclusive philosophy, proven SEND support strategies, and individual student insights. This Custom Ask was then made available to every staff member who supports SEND students.
The Custom Ask Process:
- Custom Ask Created: Designed around the school’s specific inclusive values, proven intervention strategies, individual student profiles, and successful support approaches that work within their community context.
- Available to All Staff: Every teacher, teaching assistant, and support worker has access to individualised guidance for each SEND student they support.
- Practical Implementation: Staff provide a number of inputs about the specific student, situation, and context, then receive tailored responses that reflect proven school approaches and individual student needs.
- Individual Student Focus: The Custom Ask understands each student’s specific needs, successful strategies, triggers, and motivations based on the school’s accumulated knowledge.
- Living Documentation: Support plans become accessible, actionable guidance rather than static documents, evolving with student progress and staff insights.
The Results
- Personalised Support at Scale
- Enhanced staff confidence supporting SEND students effectively
- Seamless support continuity during staff transitions
- Evidence-based practice using proven school approaches
- Improved SEND student outcomes and independence
- Strategic inclusive leadership with clear evidence